Solution:
At the beginning, we confirmed the tech requirement, such as, mesh wire diameter, weaving width, selvedge wire diameter, final product in rolls, also the tensile strength. But then, they asked us to provide CAD drawing with only several conversation, we didn’t offer them because there are so many issues to be negotiated. With further discussion like imported motor, components, safety cover and etc, we won the customer’s trust after near a half year communicating.
Positive Feedback:
Candid is a very professional supplier, their machine saved a lots of money and helped us to produce hexagonal wire mesh smooth, and they provided us extra spare parts and wearing parts, we are satisfied with Candid’s equipment and services. Five starts!